We are committed to providing high-quality courses and a seamless learning experience. However, we understand that situations may arise where a refund is necessary. This Refund Policy outlines the conditions under which refunds are granted.
1. Eligibility for Refunds
Refund requests are accepted within 14 days of purchase, provided the course content has not been accessed.
If any portion of the course has been accessed or completed, a partial refund may be considered based on the amount of content accessed.
2. Non-Refundable Cases
Refunds are not provided for fully accessed or completed courses.
Refund requests made after the 14-day window are not eligible.
Refunds will not be granted if our terms of use are violated (e.g., unauthorized sharing of course materials).
3. How to Request a Refund
To request a refund, contact us at contact@liros.ro with your purchase details and reason for the request.
Refund requests are processed within 5-10 business days upon approval.
Refunds are issued using the original payment method.
4. Exceptions
Refunds for technical issues will only be considered if the issue is reported and cannot be resolved within a reasonable timeframe.
5. Contact Us
For questions or assistance regarding our Refund Policy, please contact us: LirosLearn.ro Email: contact@liros.ro Phone: +40725947616
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